Shipping Info

WE SHIP WORLDWIDE. DIRECT TO YOUR DOOR.

Our warehouses is located in Chicago, IL.  Orders are fulfilled if in stock with the quickest shipping time to reach you.

It's the same fast delivery no matter where it ships from, and each guitar will receive a professional set-up before shipping. Typically 2-5 days delivery to your door with full email tracking. 

All of our shipments are 100% guaranteed. If an item is lost or misplaced during transit, we've got your back. However, if you would prefer your order to require a signature on delivery, you can opt for that at time of checkout.

SHIPPING COSTS:

For most* guitars, Domestic Standard Shipping (US) is FREE. There are expedited options available as well, which you will be presented with at checkout.

If having a guitar shipped outside of the US, we offer fast and affordable shipping. A total shipping fee will be calculated at the end of checkout, based on your address. 

DUTIES AND TAXES:

We do not charge any taxes, duties or any other import fees for shipments destined for addresses outside of the USA. These amounts will be charged and collected upon delivery. For more information, please see your government website.

If your shipping address is in the European Union, VAT based on your Country's rate will be collected by the courier prior to delivery. 

ADDITIONAL INFO:

• Prices on our website will be charged in your displayed currency. You can change your desired currency at any time by clicking the currency selector at the bottom of the page.

• Some purchases may be flagged with a small (usually 3%) Foreign or International Transaction Fee. If you have any questions about what this fee is, please contact your bank / credit card provider.

If you require a specific delivery service please contact us directly and we will do our best to work with you.

Still have a shipping question? Email us…